QA Assist
v7.0
📌
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Effort:
.md extension is added automatically. Allowed characters: letters, numbers, dashes, dots, underscores.advice/ for guidance shared with agents that isn't a formal KBA (your "Updates" docs), kba-updates/ for email notes about changes to existing KBAs (your "Updated KBAs" docs), and adhoc/ for corrections you add on the fly (the listener's ✎ Teach button saves here too — on any conflict adhoc notes WIN). All three are automatically loaded into every chat pinned to this client and into the live coach.